> ## Documentation Index
> Fetch the complete documentation index at: https://docs.getsurfaced.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Members and roles

> Who can do what, in the organization and in each workspace, and how the two sets of roles fit together.

Surfaced has two levels, and each has its own roles.

An **organization** is the billing entity. It owns workspaces and holds the plan.

A **workspace** is one brand being tracked, with its own prompts, competitors, settings and results. A person can belong to several, with a different role in each.

Both vocabularies use the word "Owner" for different things, so say which one you mean when you talk about access.

## Organization roles

Set under Settings → Organization → Members.

| Role | Can |
| - | - |
| **Owner** | Everything: billing, members, every workspace. Can promote or remove other owners. |
| **Admin** | Manage members and workspaces across the organization. **No billing access**, and cannot manage other admins or owners. |
| **Member** | Belong to the organization. Actual access comes from the workspace role they hold in each workspace. |

Billing lives here and only here. No workspace role grants it.

## Workspace roles

Set per workspace.

| Role | Can |
| - | - |
| **Owner** | Full control: settings, members, content and tracking. Can delete the workspace and manage other owners. |
| **Manager** | Settings, members, content and tracking. Cannot delete the workspace or manage other managers and owners. |
| **Editor** | Create and edit content, tracking, and content-engine settings such as brand voice and templates. Can invite reviewers and viewers. |
| **Reviewer** | Review and grade content; view tracking results. |
| **Viewer** | Read-only access to content and tracking. |

In practice:

* **Changing settings.** Owner and manager.
* **Adding or removing prompts and competitors.** Owner, manager and editor.
* **Grading content.** Everyone except viewer.
* **Inviting people.** Owners and managers can invite anyone; editors can invite reviewers and viewers only.
* **Deleting the workspace.** Owner alone.

## How an invitation resolves

When someone joins a workspace, their workspace role is seeded from their organization role: an org owner becomes a workspace owner, an admin a manager, and a member an editor.

It is only a default. An admin can set a different workspace role per workspace, which is how you give someone full rights in one brand and read-only access in another.

## Choosing a role

Most teams need fewer owners than they think. Owner matters for deleting a workspace and managing other owners. Everything a marketer does day to day, prompts and competitors and settings and content, is covered by manager.

Reviewer is the useful one people forget: it grades content and reads results without being able to change what is tracked. It is the right role for a subject-matter expert or an agency reviewer.

Viewer is read-only, which makes it right for stakeholders who want the dashboard and should not be able to move a number by editing the prompt set.


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